We understand how important your privacy is. This policy clearly explains what data we collect, how it is used, and the security measures we take to keep your personal information safe on the 789wim platform.
Our commitment to your privacy goes beyond words — it is demonstrated through six concrete data protection practices
All data transmitted between your device and 789wim servers is protected with 256-bit SSL/TLS encryption. Your personal and financial information cannot be read by any third party during transmission.
789wim does not sell, rent, or trade members' personal data to any third party for marketing purposes. Your information is used solely for the purposes stated in this Privacy Policy.
Members' financial data is stored separately from platform operational data using a segmented database system. Access to sensitive financial data is restricted to authorised finance team members only.
The Know Your Customer (KYC) process is carried out through a trusted verification system. Identity documents submitted are stored in an encrypted environment and accessed only by our licensed compliance team.
All data processing practices at 789wim comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your privacy rights as guaranteed under applicable Malaysian law.
In the event of any security incident involving members' personal data, 789wim will notify affected members within 72 hours in accordance with our established incident response procedure.
789wim collects your personal information when you register an account, use the platform, or contact our support team. The type of information collected varies depending on your purpose and interaction with our platform. The following are the main categories of data we collect:
When creating a new account, you are required to provide:
To process deposit and withdrawal transactions, we collect:
Our system automatically records:
The data we collect is used responsibly for specified purposes. The table below outlines the primary purposes for which that data is used:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Registration information | Identity verification, account management, official communications | Contract fulfilment |
| Financial information | Processing deposits & withdrawals, fraud prevention | Contract fulfilment & legal obligations |
| KYC Documents | Identity verification, AML compliance, age restriction | Legal obligations |
| Usage data | Platform improvement, performance analytics, security | Legitimate interests |
| Device & IP information | Fraud detection, account security, unauthorized access prevention | Legitimate interests |
| Gaming preferences | Personalised recommendations, user experience improvements | Consent |
789wim does not sell or trade your personal data. However, in certain situations, we may need to share some information with selected third parties to enable the platform to operate properly:
We work with carefully vetted third-party service providers for specific functions such as payment processing, KYC verification, cloud services, and platform analytics. All service providers are bound by strict data protection agreements and are only permitted to process data for the purposes specified.
789wim may be required to disclose personal information to competent authorities when mandated by Malaysian law or a valid court order. This includes disclosure to financial crime prevention agencies, regulatory bodies, and law enforcement agencies when required by valid legal process.
The security of your personal data is 789wim's top priority. We continually invest in the latest security infrastructure to ensure your information is protected at all times. The technical security measures we implement include:
789wim uses cookies and similar tracking technologies to enhance user experience, analyse platform performance, and ensure the security of your account. The following are the types of cookies we use:
These cookies are required for the platform to function properly. They manage your login session, store security settings, and ensure a consistent user experience. Essential cookies cannot be disabled without affecting the platform's core functionality.
We use analytics tools to understand how members use our platform — which pages are most popular, how long sessions last, and where users encounter difficulties. This data is used in aggregate form and is not linked to your personal identity.
Preference cookies store your chosen settings such as display language, interface theme, and gaming preferences so you do not have to reconfigure them each time you log in.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a 789wim member have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you within 21 business days from the date of your request.
If any of your data is inaccurate or outdated, you may request a correction through your account settings or our support team.
You may request the deletion of your personal data, subject to applicable legal record-keeping obligations.
You may object to the processing of your data for direct marketing purposes or purposes based on our legitimate interests.
You may request your data in a machine-readable format for transfer to another service if needed.
You may request that we restrict the processing of your data while a dispute regarding data accuracy or the validity of processing is being resolved.
789wim retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. The following are general guidelines for our retention periods:
When data is no longer required for its specified purpose and no legal retention obligations apply, we will delete or anonymise it from our active records using secure, irreversible procedures.
789wim reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform improvements. When we make significant changes, we will:
Continued use of the 789wim platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request deletion of your data before the changes take effect.
Have questions about your personal data? Our Data Protection Officer is here to help.
Answers to the most frequently asked questions about privacy and data security at 789wim
Your personal data is protected with the latest encryption technology and full compliance with Malaysia's PDPA. Register an account today and enjoy a safe, fair, and exciting gaming experience alongside hundreds of thousands of 789wim members.